How this skill works
Churn Prevention gives your agent the marketing playbook, not just another prompt.
The skill tells your agent what context to inspect, which decisions to make, and what artifact to hand back for review. You can ask in plain English; the trigger phrases help the agent choose the right framework without you naming it first.
Use it when you ask for
- reduce churn, build cancellation flows, set up save offers, recover failed...
Inside the skill file
- Before Starting
- How This Skill Works
- Cancel Flow Design
- Churn Prediction & Proactive Retention
- Involuntary Churn: Payment Recovery